Below you’ll find a quick summary of Glimmer’s platform rules of conduct as they relate to applying for your next project:
What you should do:
Familiarize yourself with Glimmer’s Terms of Service, Service Fees, and Payment Terms before applying to any Project Postings.
Keep key communications about project details and deliverables on the platform to create a ‘paper trail.’
Always keep contracts and payments on the platform and notify our Support Team of any violations: support@glimmer.io.
What you should never do:
Members of the Glimmer community may not submit proposals or solicit parties discovered through Glimmer to contract or pay outside of Glimmer. Violators will be removed from the platform.
Rules of Engagement:
Sharing your personal contact information with brands when first applying for a Posting will put your privacy at risk and may give an impression that you are looking to book this job off platform. It will alert our Moderator team and may confuse some new brands
Some projects do require in-person communication such as a meeting or a phone call. If prompted by brands, by all means, feel free to connect. But if during the phone call you discussed some major changes in the project or deliverables, please make sure they are documented via the project page.
Why go through Glimmer?
We know being a creator can be risky. That’s why Glimmer guarantees payments to every single creator hired to do a project through our platform. Please go to our Terms of Service page to learn more.
Additionally, when you do projects with us, brands leave reviews. Those reviews appear on your profile page and our matching algorithm will prioritize creators with multiple positive reviews over profiles without any feedback. This means the more work you book through us, the more work you will be offered. Brands who have a positive experience with a creator love to come back and book more jobs with the same person, so it’s important to cultivate those relationships!
At Glimmer, we do your marketing for you so you save time, resources, and effort. We pay professional marketers, content managers, and even hire creators on the platform to promote Glimmer to prospective brands. We offer our creators a chance to be featured on our newsletters and social media channels. Our account management team works 24/7 to ensure that postings that get published have reasonable budgets that correspond to the supply.
What happens if I decide to go around Glimmer’s contract and payments?
Disintermediation is serious. You will be violating our Terms and Conditions, which will potentially result in permanent termination. Accepting payments off-platform voids payment guarantee that is backed by Glimmer. It may significantly lower your odds of getting paid and jeopardizes your status on the platform.
You may be thinking: “Who cares? It’s only one time!”
Glimmer was created in 2012 to serve the independent creator community. It takes tremendous resources to keep the platform functioning and improving, such as a staff of account managers and sales representatives to negotiate deals with large corporations, onboard and educate smaller brands, and manage everyone’s expectations to make it a successful experience for all.
Glimmer works hard to provide new opportunities for a huge community of creators - so when some users take projects and payments off-platform, it negatively impacts the entire Glimmer network. Our pool of quality work on the platform shrinks, we have fewer brands vouch for us and spread the good word, we get to offer fewer gigs in the future, and we’re unable to collect profit that helps us grow, attract more brands, and therefore provide more opportunities for our creators.
Above all else, it erodes our community. We are proud of what we do and we would like to do more for as many global creators as possible. Help us support independent creators like you.
What should you do if you suspect a brand is trying to take the business off the platform?
There are several ways to go about it. First of all, you should try to resolve it one on one with the brand. It’s important to understand whether the disintermediation is intentional or a lack of understanding on the brand's part.
If you suspect that a brand is abusing Glimmer’s Terms and Conditions, you can reach out to our support team at support@glimmer.io. We will do our best to tactfully resolve any issues and bring this brand back on the right path.